They completed the diagnostic and decided that we needed a new Shift Sensor for the transmission. We live 2 hours away, so they called us Saturday morning and said the truck was running great with the new sensor. We sent a friend to pick the truck up, and it didn't make it 10 minutes down the road! Took it to another shop and learned that the radiator had leaked in the transmission, so the WHOLE TRANSMISSION was toast. Asked for a refund for the sensor that obviously wasn't going to help a destroyed transmission. She refused saying she "didn't promise that it would fix the problem". She said 2 mechanics drove it and said it was running great. 10 minutes later, the transmission failed completely. They obviously don't know what they are doing and refused to admit a mistake. STAY AWAY! Sadly, I chose this location because we have an Honest A-1 in Cincinnati that I love and trust completely.